FAQS | Living with Us

You must be a full-time student to live with us. You can book with us whether you have a conditional or unconditional offer. However, please be aware of our cancellation policy prior to booking should your place at university not yet be confirmed.

Starting this year, a fortnightly bedroom and bathroom clean, as well as a 3 times weekly kitchen clean is included in the rental price.

No pets of any kind are permitted at QED Students, except registered assistance dogs.

You can bring most of your belongings but some electricals aren't suitable for our properties. Non UK compliant electricals such as rice cookers are not suitable for use with UK power outlets and this can cause fire risks.

If you would like to live with someone please let us know by adding these details to the notes section of your application. We cannot guarantee that we will be able to allocate you together but we will always try to where possible.

If you have a particular room preference you can add these details to the notes section of your application. We will always try to allocate you the room best suited to you according to your preferences however we cannot guarantee a particular room as some rooms book up very quickly. If you have a particular preference it is always best to book early.

Room moves are only agreed to for welfare reasons however we will always try to resolve any issues you may have with your room.

Yes, our summer bookings usually open around March. Keep a look out for pricing and information or contact the property team.

Your room is yours for the full contract period and you don’t need to move out during academic breaks.

If you wish to arrive earlier than your contract start date, you need to email us. If early arrival is possible your contract will be adjusted and you will need to accept it then pay the additional charges prior to arrival. Please note, not all requests can be accommodated.

Contents insurance is included and details of the insurance can be obtained from the property manager when you check in.

If you are a qualifying full time student, you will be exempt from paying Council Tax.

Recycling is one of the best ways for you to have a positive impact on the world in which we live. Recycling is important to both the natural environment and us. We must act fast as the amount of waste we create is increasing all the time.

QED Students want to do our bit to protect the world, and we’re sure you want to do your bit too, so to make being eco-friendly easy for you we’ve provided recycling and refuse bins throughout your accommodation and we encourage all students to use the facilities provided to recycle waste where possible.

On-site car parking is available at some properties, but is not included within the rental price unless explicitly stated and confirmed in writing. Payments for car parking permits are separate to your tenancy agreement. Please speak to the property team if you wish to purchase a car parking space. Car parking spaces are very limited and are strictly on a first-come first-served basis.

When applying for a room you will be asked a series of questions to determine the type of room/flat that you require, along with any special requests you may have. Please note that special requests cannot be guaranteed except where you have disability as defined and covered under the Equality Act 2010. We will attempt to meet your allocation needs as far as practicably possible, should you have a defined disability.

If you have a disability, medical condition or special request that affects your accommodation requirement please inform us in the additional notes section when completing your application, either online or by paper form.

You are encouraged to disclose any special requests for your stay such as your preferences regarding culture, religion, sex, gender, etc. to enable us to make an informed decision about your room allocation. Where appropriate, an applicant may be prioritised through the allocation categories as a result of disclosing a disability to us.